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Contact Our Support Team for Immediate Assistance.
Chat with Tech Support OR 1 800-444-9267
We offer additional support options and resources in the Wiki.
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We’re committed to providing all of our customers with excellent service and support.
Almost all support cases are handled in less than 2 hours.
Our overall rating for customer support satisfaction according to our 2011 Survey.
Less than 1% of our support cases are ever reopened.
Lightspeed Support
Our innovative, integrated solutions are the answer to your mobile learning, web filtering, email management, and learning management needs. But our unparalleled service and support mean our solutions will continue to deliver, long after their easy implementation. The way we see it: if you have a problem, we have a problem. And we’re here to help. With 24/7 technical support, comprehensive online knowledge bases and documentation, and our Lightspeed Wiki, you can be sure that the help you need is available, whenever you need it.
Customer Service
Questions about shipping, invoicing, or licensing:
Maintenance Requests
- Maintenance
Shipping Inquiries
- Shipping
Speak to Someone
- Toll-free
- 1 800-444-9267
- Local
- 1 661-716-7600
- Fax
- 1 661-716-8600
Sales Support
Questions about purchasing and licensing Lightspeed products:
Purchasing Inquiries
- Sales
Speak to Someone
- Toll-free
- 1 877-447-6244
- Local
- 1 661-716-7600
- Fax
- 1 661-716-8600
Worldwide Support
Reach us from anywhere in the world, any time of the day:
EMEIA Support
- EMEIA Support
- Toll-free
- 01277 240 640
APAC Support
- APAC Support
- Toll-free
- 1300 25 99 88