Support

Our innovative, best-of-breed software solutions are the answer to your school's Internet filter, network management, and security needs. But our unparalleled service and support mean our solutions will continue to deliver, long after their easy implementation. With 24/7 live technical support, comprehensive online knowledge bases and documentation, and our Lightspeed Wiki, you can be sure that the help you need is available, whenever you need it.

Lightspeed Wiki - Our Wiki contains online product support information, technical knowledge bases, a customer forum, and helpful tips and tricks.

Technical Support - Get information on the most-requested technical support topics, download the most important product releases, search the Wiki, submit questions, and more.

Downloads - Download the latest version of your product to ensure you have the most recent enhancements and features.

Lightspeed Feature Tracker - Registered Lightspeed Wiki users may access Lightspeed Feature Tracker to help shape the future of Lightspeed. Comment and vote on ideas--and share your ideas for the community to vote on.

2011 Overall Customer Support Survey Rating: 97%
99% of support cases handled in less than 2 hours
.5% of cases were reopened

We're committed to providing you with excellent service and support!



Technical Support – Product support
support@
lightspeedsystems.com

24x7 Phone support
800-444-9267
661-326-8324

Technical Support in Europe – Product support
support@
lseurope.com

01277 240 640

Customer Service – Questions about shipping, invoicing or licensing
maintenance@
lightspeedsystems.com

shipping@
lightspeedsystems.com

877-447-6244
661-716-7600
661-716-8600 fax

Sales Support – Questions about buying
sales@
lightspeedsystems.com

877-447-6244
661-716-7600
661-716-8600 fax

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