Support
Our innovative, best-of-breed software solutions are the answer to your school's Internet filter, network management, and security needs. But our unparalleled service and support
mean our solutions will continue to deliver, long after their easy implementation. With 24/7 live technical support, comprehensive online knowledge bases and
documentation, and our Lightspeed Wiki, you can be sure that the help you need is available, whenever you need it.
Lightspeed Wiki - Our Wiki contains online product support information, technical knowledge bases, a customer forum, and helpful tips and tricks.
Technical Support - Get information on the most-requested technical support topics, download the most important product releases, search the Wiki, submit questions, and more.
Downloads - Download the latest version of your product to ensure you have the most recent enhancements and features.
Lightspeed Feature Tracker - Registered Lightspeed Wiki users may access Lightspeed Feature Tracker to help shape the future of Lightspeed. Comment and vote on ideas--and share your ideas for the community to vote on.
2011 Overall Customer Support Survey Rating: 97%
99% of support cases handled in less than 2 hours
.5% of cases were reopened
We're committed to providing you with excellent service and support!