Will human review monitor alerts outside of school hours?
Human Review works 24/7/365! But whether they monitor your alerts outside of school hours depends on your settings.
What defines a threat as “imminent”?
Imminent threats are about to happen and require immediate intervention. Risk levels are rated low, medium, high, or imminent threat. The qualifiers for an imminent threat include: Access to weapon
Will the Safety Specialists call for every alert?
We’re focused on making sure the right information gets to your team in the right way, depending on the nature of the alert. So no, they will not call for
Who are Lightspeed Safety Specialists?
Lightspeed Safety Specialists are a global team of people with a passion for student safety and experience that includes education, law enforcement, student safety, and mental health. Each safety specialist
When I navigate to the Lightspeed Alert Configurations page, why do I not see human review?
You may have the AI only version of Alert. Human Review is a great addition, extending your team and ensuring someone is looking at alerts 24/7/365! To have human review
Does Lightspeed Alert work on iOS? What is covered?
Lightspeed Alert monitors and alerts on Google search terms from iOS devices. iOS devices must first be proxying through a Network Agent (Relay Rocket). Network Agent (Relay Rocket) must be
Can Alert be purchased without Lightspeed Filter?
Yes, Lightspeed Alert can be purchased without Lightspeed Filter. But when you use them together, you get more context on alerts as we’re able to include surrounding web activity.
