{"id":33986,"date":"2025-05-08T12:36:07","date_gmt":"2025-05-08T16:36:07","guid":{"rendered":"https:\/\/www.lightspeedsystems.com\/?post_type=case-study&#038;p=33986"},"modified":"2025-05-30T06:40:41","modified_gmt":"2025-05-30T10:40:41","slug":"early-intervention-rosedales-success-with-a-layered-safety-system","status":"publish","type":"case-study","link":"https:\/\/www.lightspeedsystems.com\/en_au\/resources\/case-studies\/early-intervention-rosedales-success-with-a-layered-safety-system\/","title":{"rendered":"Early Intervention: Rosedale&#8217;s Success with a Layered Safety System"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"h-challenge\">Challenge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rosedale Union School District faced mounting pressures to keep students safe amid rising mental health concerns, increased online activity, and staffing limitations. With just a small district team overseeing safety efforts across nine schools, they lacked the visibility and bandwidth to catch early warning signs of student distress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe have a big responsibility to make sure our students, our staff, and any parents or visitors are safe\u2026 but it takes planning, preparation, and being proactive,\u201d said Crysta Silver Hill, Chief Administrator of Student Support. Their teams needed a way to quickly identify online threats, provide meaningful follow-up, and respond around the clock\u2014without overburdening already stretched staff.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-solution\">Solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rosedale adopted Lightspeed Alert to monitor student online activity in real time and added StopIt to empower students and families to report concerns anonymously. Together, these tools created a layered, proactive approach to student safety.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-lightspeed-alert\">Lightspeed Alert<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatically flagged high-risk student activity.<\/li>\n\n\n\n<li>Human Review Team<strong> <\/strong>triaged and escalated imminent threats 24\/7\/365.<\/li>\n\n\n\n<li>District and school staff were looped in simultaneously for faster action.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cBefore Alert, we didn\u2019t realize how much was happening. Now we get a pulse on our population. It\u2019s given us the ability to intervene before things escalate,\u201d said Tina Altergott, Director of Special Education.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-lightspeed-stopit\">Lightspeed StopIt<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Allowed anonymous reports of bullying, self-harm, or threats from students and parents.<\/li>\n\n\n\n<li>Supplemented alert data with reports from those closest to incidents.<\/li>\n\n\n\n<li>Rolled out with structured student training and parent communication.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSome reports come from kids under 13\u2014trying to help their friends. They tell us things we can\u2019t see. That\u2019s why we do this. We don\u2019t have a choice,\u201d said Crysta Silver Hill.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The district also structured safety response teams, trained in Comprehensive School Threat Assessment Guidelines (CSTAG) and safety screening protocols to handle alerts efficiently and empathetically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-results-faster-more-targeted-interventions\">Results: Faster, More Targeted Interventions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alerts were acted on within 2 minutes.<\/li>\n\n\n\n<li>Students who were quietly struggling were identified and supported\u2014many for the first time.<\/li>\n\n\n\n<li>Teams could differentiate between false alarms and real crises, especially with contextual insight from school sites.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cOne student tested how fast we\u2019d respond. When the school psych walked in, he said, \u2018Two minutes \u2013 that\u2019s a record,\u2019\u201d said Megan Smith, Coordinator of Special Education.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-expanded-safety-net-without-overload\">Expanded Safety Net Without Overload<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shared accountability between district staff and school leaders eased the burden of after-hours alerts.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>24\/7\/365 coverage felt sustainable thanks to team texting, layered responsibilities, and the support of Lightspeed Safety Specialists.<\/li>\n\n\n\n<li>Customizable escalation settings ensured alerts reached the right people at the right time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSometimes kids type things into their computers because they know we\u2019re going to see it. They\u2019re aware that it\u2019s being monitored. Sometimes they\u2019ll even say, \u2018I know the principal is going to see this,\u2019 and they do it because they want someone to notice\u2014they want help,\u201d said Crysta Silver Hill.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-trusted-community-relationships\">Trusted Community Relationships<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI\u2019ve never had a parent upset that we were worried about their child\u2019s safety\u2014ever. They\u2019re very appreciative, and it usually gets the ball rolling to get them the support they need,\u201d said Tina Altergott.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Parent feedback was consistently positive, even after late-night calls.<\/li>\n\n\n\n<li>Students began using Stopit to advocate for themselves and others, often revealing serious concerns.<\/li>\n\n\n\n<li>Principals, once hesitant, now embraced the tools for their ability to highlight campus-specific issues.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe would get alerts and send them out to principals\u2014and they\u2019d say, \u2018How do I get that alert? I need to know what\u2019s happening on my campus.\u2019 The more people receiving them, the quicker someone acts, even after late-night calls,\u201d said Crysta Silver Hill.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt wasn\u2019t a burden. It was enlightening. We found hot spots on campus and got ahead of problems we couldn\u2019t see before,\u201d said Tina Altergott.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rosedale\u2019s experience shows how layered safety systems, strategic team coordination, and compassionate follow-up can transform a district\u2019s ability to protect and support every student\u2014before, during, and after a crisis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><br><\/p>","protected":false},"excerpt":{"rendered":"<p>Rosedale adopted Lightspeed Alert to monitor student online activity in real time and added StopIt to empower students and families to report concerns anonymously. Together, these tools created a layered, proactive approach to student safety.<\/p>","protected":false},"featured_media":33988,"parent":0,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Layered Safety","_yoast_wpseo_title":"Rosedale's Success with a Layered Safety System | Case Study","_yoast_wpseo_metadesc":"Rosedale Union's experience shows how layered safety systems can transform a district\u2019s ability to protect and support every student"},"tags":[4,111],"case-study_category":[],"class_list":["post-33986","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","tag-lightspeed-alert","tag-lightspeed-stopit"],"acf":{"authors":[531],"_thumbnail_id":33988,"case_study_link":"https:\/\/pwp.lightspeedsystems.com\/l\/534112\/2025-05-08\/7wm4y3\/534112\/1746720017L8v9kZnZ\/2025_Rosedale_Union_Case_Study.pdf","customer":33987,"lss_gated_override":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO 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