{"id":39600,"date":"2025-12-17T13:34:18","date_gmt":"2025-12-17T18:34:18","guid":{"rendered":"https:\/\/www.lightspeedsystems.com\/?post_type=news&#038;p=39600"},"modified":"2025-12-17T14:50:46","modified_gmt":"2025-12-17T19:50:46","slug":"lightspeed-signal-introduces-device-missing-mode-bringing-action-to-device-visibility","status":"publish","type":"news","link":"https:\/\/www.lightspeedsystems.com\/en_au\/news\/lightspeed-signal-introduces-device-missing-mode-bringing-action-to-device-visibility\/","title":{"rendered":"Lightspeed Signal\u2122 Introduces Device Missing Mode, Bringing Action to Device Visibility\u00a0"},"content":{"rendered":"<p><strong>AUSTIN, TX \u2014 December 16, 2025&nbsp;\u2014<\/strong>&nbsp;Lightspeed Systems today announced&nbsp;Device Missing Mode in Lightspeed Signal, the first in a series of planned enhancements designed to allow IT teams to respond to issues&nbsp;directly from&nbsp;the&nbsp;Signal&nbsp;platform.&nbsp;<\/p>\n\n\n\n<p>Lightspeed Signal gives K\u201312 IT teams visibility into the systems that keep learning connected, including devices, internet connectivity, and apps. Device Missing Mode&nbsp;builds on&nbsp;that visibility by giving teams a practical way to act when a device goes missing, without switching tools or adding operational overhead.&nbsp;<\/p>\n\n\n\n<p>With&nbsp;Device&nbsp;Missing&nbsp;Mode, administrators can mark a Chrome OS device as missing from the Signal dashboard. The device is automatically moved into a district defined restricted OU, triggering lockdown policies to protect student information. The device begins reporting location updates and displays a custom recovery message on the lock screen, allowing a finder to contact the IT team.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-device-missing-mode-helps-it-teams\">Device Missing Mode helps IT teams:\u00a0<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Secure devices immediately<\/strong> by applying lockdown policies and restricted access<\/li>\n\n\n\n<li><strong>Support recovery<\/strong> with location updates and a custom lock screen message that lets finders contact IT<\/li>\n\n\n\n<li><strong>Reduce follow-up work<\/strong> with automated OU movement, simple recovery actions, and reporting<\/li>\n<\/ul>\n\n\n\n<p>\u201cLost Chromebooks are a daily reality for\u00a0schools, and\u00a0securing them often means jumping between systems and manual steps,\u201d said Kate McDermott, Director of\u00a0Product Management. \u201cOur goal is to make that easier, to pull things together\u00a0in\u00a0a\u00a0single platform.\u00a0Device Missing Mode brings those actions into Signal, so IT teams can move from visibility to resolution quickly without adding work or tools.\u201d\u00a0<\/p>\n\n\n\n<p>Early district testing showed that Device Missing Mode responds&nbsp;immediately, with fast lockdown, recovery messaging, and quick sync back to Google Admin. IT teams described the experience as faster and more streamlined than other tools they had relied on.&nbsp;<\/p>\n\n\n\n<p>Device Missing Mode is available now for ChromeOS devices. Districts looking to simplify device recovery and response workflows can contact the Lightspeed sales team to learn more.\u00a0\u00a0<\/p>\n\n\n\n<p><strong>About Lightspeed Systems<\/strong><br>With more than 25 years of serving education,<a href=\"https:\/\/www.lightspeedsystems.com\/en_au\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u202fLightspeed Systems<\/a>\u202fdelivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed\u2019s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Lightspeed Systems today announced\u00a0Device Missing Mode in Lightspeed Signal, the first in a series of planned enhancements designed to allow IT teams to respond to issues\u00a0directly from\u00a0the\u00a0Signal\u00a0platform.\u00a0<\/p>","protected":false},"featured_media":39601,"template":"","meta":{"_acf_changed":true,"_yoast_wpseo_focuskw":"Device Missing Mode","_yoast_wpseo_title":"Device Missing Mode | Lightspeed Signal | Lightspeed Systems","_yoast_wpseo_metadesc":"Lightspeed Systems announces\u00a0Device Missing Mode in Lightspeed Signal, designed to help IT teams respond to issues\u00a0directly from\u00a0Signal.\u00a0"},"tags":[22,105],"news-category":[],"class_list":["post-39600","news","type-news","status-publish","has-post-thumbnail","hentry","tag-device-management","tag-lightspeed-signal"],"acf":{"authors":[531]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Device Missing Mode | Lightspeed Signal | Lightspeed Systems<\/title>\n<meta name=\"description\" content=\"Lightspeed Systems announces\u00a0Device Missing Mode in Lightspeed Signal, designed to help IT teams respond to issues\u00a0directly from\u00a0Signal.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lightspeedsystems.com\/en_au\/news\/lightspeed-signal-introduces-device-missing-mode-bringing-action-to-device-visibility\/\" \/>\n<meta property=\"og:locale\" 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