{"id":34989,"date":"2025-06-03T16:53:18","date_gmt":"2025-06-03T20:53:18","guid":{"rendered":"https:\/\/www.lightspeedsystems.com\/?p=34989"},"modified":"2025-06-10T16:00:15","modified_gmt":"2025-06-10T20:00:15","slug":"real-time-alerts-help-portage-central-uncover-hidden-crises","status":"publish","type":"post","link":"https:\/\/www.lightspeedsystems.com\/en_au\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/","title":{"rendered":"Real-Time Alerts Help Portage Central Uncover Hidden Crises"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"34989\" class=\"elementor elementor-34989\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cb2548c e-flex e-con-boxed e-con e-parent\" data-id=\"2cb2548c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-406d613 elementor-widget elementor-widget-text-editor\" data-id=\"406d613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>At Portage Central High School, student safety alerts have done more than catch concerning behavior\u2014they\u2019ve surfaced silent struggles no one saw coming.<\/p>\n<p><\/p>\n<p>One such moment came when a Lightspeed alert flagged a Google Doc where a student was expressing deep anxieties around body image. A follow-up review of search history revealed patterns of concern, including related topics. It was the first time anyone\u2014school staff or family\u2014realized just how much the student was carrying. \u201cSmart, kind, reserved. We never would\u2019ve guessed something was wrong,\u201d said Principal Eric Alburtus.<\/p>\n<p><\/p>\n<p>In another case, the signs were even more urgent. A student typed: \u201cI feel so hopeless maybe I should\u2019ve told my therapist I want to die.\u201d The words appeared on a school-issued device and triggered an immediate review. The timing was everything. \u201cWe were already working with that student on other concerns,\u201d Alburtus recalled. \u201cBut we didn\u2019t know they were suicidal. Had we not received that message when we did\u2014we could have lost a student that day.\u201d<\/p>\n<p><\/p>\n<p>The school\u2019s response isn\u2019t rooted in discipline. Even when two students were caught exchanging cruel messages over Google Chat\u2014language that would have led to in-school suspension if said aloud\u2014staff chose a different path. \u201cWe\u2019ve made a deliberate choice not to treat alerts as disciplinary,\u201d Alburtus said. \u201cWe want students to feel safe talking to us. That matters more than punishment.\u201d<\/p>\n<p><\/p>\n<p>Portage ensures every alert is treated with care and urgency. Notifications are routed to appropriate personnel, including building leaders, district staff, and school police. Alburtus and his assistant principals review them throughout the day\u2014responding directly, contacting families, and ensuring students aren\u2019t left alone in moments of need.<\/p>\n<p><\/p>\n<p>For Alburtus and his team, Lightspeed isn\u2019t just about technology\u2014it\u2019s a tool that supports real human work. \u201cThis only works because we\u2019re choosing to show up for kids.\u201d<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ca57b0 e-flex e-con-boxed e-con e-parent\" data-id=\"9ca57b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cd1dd53 e-grid e-con-full e-con e-child\" data-id=\"cd1dd53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4be2123 elementor-widget elementor-widget-image\" data-id=\"4be2123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"842\" height=\"757\" src=\"https:\/\/www.lightspeedsystems.com\/wp-content\/uploads\/2025\/05\/chrome_SgCgGWt1Lk-copy.png\" class=\"attachment-2048x2048 size-2048x2048 wp-image-33871\" alt=\"Learn more about the power of Lightspeed Alert&#039;s AI scanning and 24\/7\/365 Human Review\" srcset=\"https:\/\/www.lightspeedsystems.com\/wp-content\/uploads\/2025\/05\/chrome_SgCgGWt1Lk-copy.png 842w, https:\/\/www.lightspeedsystems.com\/wp-content\/uploads\/2025\/05\/chrome_SgCgGWt1Lk-copy-300x270.png 300w, https:\/\/www.lightspeedsystems.com\/wp-content\/uploads\/2025\/05\/chrome_SgCgGWt1Lk-copy-768x690.png 768w, https:\/\/www.lightspeedsystems.com\/wp-content\/uploads\/2025\/05\/chrome_SgCgGWt1Lk-copy-13x12.png 13w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc2ffc9 e-grid e-con-full e-con e-child\" data-id=\"cc2ffc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67f463c e-transform elementor-widget elementor-widget-text-editor\" data-id=\"67f463c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:46,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Learn more about the power of Lightspeed Alert&#8217;s AI scanning and 24\/7\/365 Human Review<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd6c98e e-transform elementor-widget elementor-widget-button\" data-id=\"dd6c98e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-23,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.lightspeedsystems.com\/en_au\/products\/lightspeed-alert\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>One such moment came when a Lightspeed alert flagged a Google Doc where a student was expressing deep anxieties around body image. A follow-up review of search history revealed patterns of concern, including related topics. It was the first time anyone\u2014school staff or family\u2014realized just how much the student was carrying. <\/p>","protected":false},"author":4,"featured_media":34990,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"alert","_yoast_wpseo_title":"Real-Time Alerts Helps a School Uncover Hidden Crises","_yoast_wpseo_metadesc":"Lightspeed Alert isn\u2019t just about technology\u2014it\u2019s a tool that supports real human work. \u201cThis only works because we\u2019re choosing to show up for kids. Every single time.\u201d","footnotes":""},"categories":[1],"tags":[4,24],"class_list":["post-34989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-lightspeed-alert","tag-student-safety"],"acf":{"authors":[726]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Real-Time Alerts Helps a School Uncover Hidden Crises<\/title>\n<meta name=\"description\" content=\"Lightspeed Alert isn\u2019t just about technology\u2014it\u2019s a tool that supports real human work. \u201cThis only works because we\u2019re choosing to show up for kids. 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Every single time.\u201d\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lightspeedsystems.com\/en_au\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/\" \/>\n<meta property=\"og:site_name\" content=\"Lightspeed Systems\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/lightspeedsystems\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-03T20:53:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-10T20:00:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.lightspeedsystems.com\/wp-content\/uploads\/2025\/06\/Student-Safety-Stories-Series.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1275\" \/>\n\t<meta property=\"og:image:height\" content=\"722\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Grace Mellette\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@lightspeedsys\" \/>\n<meta name=\"twitter:site\" content=\"@lightspeedsys\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Larissa Somaio\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.lightspeedsystems.com\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.lightspeedsystems.com\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/\"},\"author\":{\"name\":\"Grace Mellette\",\"@id\":\"https:\/\/www.lightspeedsystems.com\/zh\/#\/schema\/person\/5a9b82538f8607e6be85e95de7c395e9\"},\"headline\":\"Real-Time Alerts Help Portage Central Uncover Hidden Crises\",\"datePublished\":\"2025-06-03T20:53:18+00:00\",\"dateModified\":\"2025-06-10T20:00:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.lightspeedsystems.com\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/\"},\"wordCount\":342,\"publisher\":{\"@id\":\"https:\/\/www.lightspeedsystems.com\/zh\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.lightspeedsystems.com\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.lightspeedsystems.com\/wp-content\/uploads\/2025\/06\/Student-Safety-Stories-Series.png\",\"keywords\":[\"Lightspeed Alert\u2122\",\"Student Safety\"],\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.lightspeedsystems.com\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/\",\"url\":\"https:\/\/www.lightspeedsystems.com\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/\",\"name\":\"Real-Time Alerts Helps a School Uncover Hidden Crises\",\"isPartOf\":{\"@id\":\"https:\/\/www.lightspeedsystems.com\/zh\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.lightspeedsystems.com\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.lightspeedsystems.com\/blog\/real-time-alerts-help-portage-central-uncover-hidden-crises\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.lightspeedsystems.com\/wp-content\/uploads\/2025\/06\/Student-Safety-Stories-Series.png\",\"datePublished\":\"2025-06-03T20:53:18+00:00\",\"dateModified\":\"2025-06-10T20:00:15+00:00\",\"description\":\"Lightspeed Alert isn\u2019t just about technology\u2014it\u2019s a tool that supports real human work. \u201cThis only works because we\u2019re choosing to show up for kids. 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