{"id":42519,"date":"2026-04-02T14:37:32","date_gmt":"2026-04-02T18:37:32","guid":{"rendered":"https:\/\/www.lightspeedsystems.com\/?p=42519"},"modified":"2026-04-02T14:37:34","modified_gmt":"2026-04-02T18:37:34","slug":"introducing-sms-notifications-critical-alerts-now-delivered-directly-to-your-teams-phone","status":"publish","type":"post","link":"https:\/\/www.lightspeedsystems.com\/en_uk\/blog\/introducing-sms-notifications-critical-alerts-now-delivered-directly-to-your-teams-phone\/","title":{"rendered":"Introducing SMS Notifications: Critical Alerts, Now Delivered Directly to Your Team&#8217;s Phone"},"content":{"rendered":"<p>When a student safety threat is confirmed, speed is everything. That&#8217;s why we&#8217;re adding SMS notifications to <a href=\"https:\/\/www.lightspeedsystems.com\/en_uk\/products\/lightspeed-alert\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lightspeed Alert\u2122<\/a> \u2014 so your escalation contacts are reached instantly, wherever they are, the moment Human Review identifies a high or imminent threat.<\/p>\n\n\n\n<p><strong>No inbox required.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-s-new\">What&#8217;s new<\/h2>\n\n\n\n<p>Starting today, when Lightspeed&#8217;s Human Review team escalates a high or imminent threat, your designated contacts get a text \u2014 with a direct link to full incident details, optimized for any phone. Whether your safety coordinator is across campus, your counselor is between meetings, or your administrator is off-site, they&#8217;ll know immediately and can act fast.<\/p>\n\n\n\n<p>No app to download. No dashboard to log into. <strong>Just the right information, in the right hands, right away.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-human-reviewed-before-it-reaches-your-team\">Human-reviewed before it reaches your team<\/h2>\n\n\n\n<p>SMS alerts only fire <strong>after<\/strong> Lightspeed&#8217;s Human Review specialists have confirmed a real threat \u2014 so your team receives notifications they can trust, not noise to sort through. It&#8217;s the same reviewed, verified escalation process your district already relies on, now with an additional channel to make sure it lands.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-it-works-with-what-you-already-have\">It works with what you already have<\/h2>\n\n\n\n<p>SMS stacks with your existing email and phone call notifications \u2014 <strong>it doesn&#8217;t replace them. <\/strong>Think of it as another layer of coverage that meets your team where they already are. And because it follows the same work hours and snooze settings in your account, <strong>contacts won&#8217;t be reached outside their configured availability.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-available-now-at-no-additional-cost\">Available now, at no additional cost<\/h2>\n\n\n\n<p>SMS Notifications is available to all Lightspeed Alert\u2122 customers with an active Human Review license \u2014 no add-ons or upgrades needed.<\/p>\n\n\n\n<p>Org owners can enable it in Settings under Human Review. Once it&#8217;s on, any escalation contact with Alert access and a US mobile number on file will automatically receive SMS alerts for escalated threats.<\/p>\n\n\n\n<p>Not yet using Human Review? Talk to your account team about adding it.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>When a student safety threat is confirmed, speed is everything. That&#8217;s why we&#8217;re adding SMS notifications to Lightspeed Alert\u2122 \u2014 so your escalation contacts are reached instantly, wherever they are, the moment Human Review identifies a high or imminent threat.<\/p>","protected":false},"author":19,"featured_media":42520,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"SMS Notifications","_yoast_wpseo_title":"SMS Notifications now in Lightspeed Alert\u2122 %%page%% %%sep%% %%sitename%%","_yoast_wpseo_metadesc":"We're adding SMS notifications to Lightspeed Alert\u2122 \u2014 so your escalation contacts are reached instantly, wherever they are.","footnotes":""},"categories":[1],"tags":[4,24],"class_list":["post-42519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-lightspeed-alert","tag-student-safety"],"acf":{"authors":[726]},"yoast_head":"<!-- This site is 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