{"id":22152,"date":"2024-12-11T13:30:43","date_gmt":"2024-12-11T13:30:43","guid":{"rendered":"https:\/\/www.lightspeedsystems.com\/?page_id=22152"},"modified":"2025-02-03T09:04:21","modified_gmt":"2025-02-03T14:04:21","slug":"service-level-agreement","status":"publish","type":"page","link":"https:\/\/www.lightspeedsystems.com\/ko\/service-level-agreement\/","title":{"rendered":"\uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d(SLA)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"22152\" class=\"elementor elementor-22152\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5743eb8 animated-fast e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"5743eb8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:20}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-364bec6 elementor-widget elementor-widget-breadcrumbs\" data-id=\"364bec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.lightspeedsystems.com\/ko\/\">\uc9d1<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0bc6f0 e-flex e-con-boxed e-con e-child\" data-id=\"e0bc6f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b9ff11 elementor-widget elementor-widget-heading\" data-id=\"5b9ff11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d(SLA)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1160fdc e-flex e-con-boxed e-con e-parent\" data-id=\"1160fdc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3894eef elementor-widget elementor-widget-heading\" data-id=\"3894eef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\uc11c\ube44\uc2a4 \/ SLA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48854f5 elementor-widget elementor-widget-text-editor\" data-id=\"48854f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lightspeed Systems\ub294 \ud559\uad50\ub97c \uc704\ud55c \ubaa8\ubc14\uc77c \uae30\uae30 \uad00\ub9ac, \uc6f9 \ud544\ud130\ub9c1, \uc571 \ubd84\uc11d, \uad50\uc2e4 \uad00\ub9ac\ub97c \ube44\ub86f\ud55c \ud638\uc2a4\ud305 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c35045 elementor-widget elementor-widget-heading\" data-id=\"8c35045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\uac00\uc6a9\uc131 \ubc0f \ubc31\uc5c5<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a63fdf elementor-widget elementor-widget-text-editor\" data-id=\"7a63fdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lightspeed Systems \uc11c\ube44\uc2a4\ub294 \ucd5c\uc18c 99.9%\uc758 \uc2dc\uac04 \ub3d9\uc548 \uc0ac\uc6a9 \uac00\ub2a5\ud569\ub2c8\ub2e4. \uc11c\ubc84\ub294 \uc131\ub2a5\uacfc \uac00\uc6a9\uc131\uc744 \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \ubaa8\ub2c8\ud130\ub9c1\ub429\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff5b3b9 elementor-widget elementor-widget-heading\" data-id=\"ff5b3b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\uac00\ub3d9 \uc2dc\uac04\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a915894 elementor-widget elementor-widget-text-editor\" data-id=\"a915894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2025): 100%<\/p><p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2024): 99.9%<\/p><p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2023): 99.9%<\/p><p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2022): 99.9%<\/p><p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2021): 99.9%<\/p><p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2020): 99.9%<\/p><p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2019): 99.9%<\/p><p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2018): 99.97%<\/p><p>\ud3c9\uade0 \uc6d4 \uac00\ub3d9 \uc2dc\uac04(2017): 100%<\/p><p>\uc774 \uc2dc\uc2a4\ud15c\uc740 \uc5ec\ub7ec \uacc4\uce35\uc758 \ubc31\uc5c5\uc744 \uac16\ucd94\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc9c0\uc18d\uc801\uc778 \ubc31\uc5c5\uacfc \uc5ec\ub7ec \uc704\uce58\uc758 \uc5ec\ub7ec \ub370\uc774\ud130 \uc13c\ud130\uc5d0 \ubd84\uc0b0\ub41c \ub9c8\uc2a4\ud130 \ub370\uc774\ud130\ubca0\uc774\uc2a4\uc758 \uc644\uc804\ud788 \uc911\ubcf5\ub41c \ubcf5\uc81c\ubcf8\uc744 \ud3ec\ud568\ud55c \uc5ec\ub7ec \ub370\uc774\ud130 \ubcf4\ud638 \uc804\ub7b5\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4. Lightspeed Systems\ub294 Privacy Shield(<a href=\"https:\/\/privacyshield.gov\/\">https:\/\/privacyshield.gov<\/a>) \ub370\uc774\ud130 \ubcf4\ud638 \ubc0f \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638\ub97c \uc704\ud574.<\/p><p>Lightspeed Systems \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \ub2e8\uc77c \uc7a5\uc560 \uc9c0\uc810\uc73c\ub85c\ubd80\ud130 \ubcf4\ud638\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc2a4\ud0dd\uc740 Amazon \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4\ub97c \ud3ec\ud568\ud55c \uc5ec\ub7ec \ubb3c\ub9ac\uc801 \uc704\uce58\uc5d0 \ubd84\uc0b0\ub429\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uc9c0\ub9ac\uc801\uc73c\ub85c \ubd84\ub9ac\ub418\uc5b4 \uc788\uc73c\uba70 \uc5ec\ub7ec \uc778\ud130\ub137 \uacf5\uae09\uc790\ub97c \uc0ac\uc6a9\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \ub9e4\uc6b0 \uc9e7\uc740 TTL\uc744 \uac00\uc9c4 \uc9c0\ub9ac\uc801\uc73c\ub85c \ubd84\uc0b0\ub41c \ub3d9\uc801 DNS\ub97c \ud65c\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790\ub97c \uac00\uc7a5 \uac00\uae4c\uc6b4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc2a4\ud0dd\uc73c\ub85c \ub77c\uc6b0\ud305\ud569\ub2c8\ub2e4. \uc2a4\ud0dd\uc774 \uc751\ub2f5\ud558\uc9c0 \uc54a\uc73c\uba74 \uc790\ub3d9\uc73c\ub85c DNS \ubc30\ud3ec\uc5d0\uc11c \uac00\uc838\uc624\uace0 \uc0ac\uc6a9\uc790\ub294 \ub2e4\uc2dc \ub77c\uc6b0\ud305\ub429\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab043fa elementor-widget elementor-widget-heading\" data-id=\"ab043fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\uc5c5\ub370\uc774\ud2b8<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7e1937 elementor-widget elementor-widget-text-editor\" data-id=\"c7e1937\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\uc5c5\ub370\uc774\ud2b8\ub294 \uc77c\ubc18\uc801\uc73c\ub85c \ube44\uc218\uc694\uc2dc\uac04\ub300\uc5d0 \uc774\ub8e8\uc5b4\uc9c0\uace0 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc740 \ubcf4\ud1b5 \uae08\uc694\uc77c \ubc24\uc5d0 \ucd9c\uc2dc\ub429\ub2c8\ub2e4.<\/p><p>\uc0ac\uc6a9\uc790\ub294 \ubcc0\uacbd \uc0ac\ud56d\uc744 \uc0ac\uc804\uc5d0 \uacf5\uc9c0\ubc1b\uace0, \uc774\uba54\uc77c, \uacf5\uc9c0\uc0ac\ud56d \ubc0f \uae30\ud0c0 \ubb38\uc11c\ub97c \ud1b5\ud574 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud55c \uc815\ubcf4\ub97c \uc81c\uacf5\ubc1b\uc2b5\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f75613 elementor-widget elementor-widget-heading\" data-id=\"3f75613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\uc9c0\uc6d0 \uc2dc\uac04 \ubc0f \uc5f0\ub77d\ucc98<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-536de14 elementor-widget elementor-widget-text-editor\" data-id=\"536de14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\uae30\uc220 \uc9c0\uc6d0\uc740 \ub2e4\uc74c\uacfc \uac19\uc774 24\uc2dc\uac04 \uc5f0\uc911\ubb34\ud734\ub85c \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/p><ul><li>\ub77c\uc774\ube0c \uc9c0\uc6d0: \uc6d4\uc694\uc77c-\uae08\uc694\uc77c \uc624\uc804 2\uc2dc-\uc624\ud6c4 6\uc2dc \uc911\ubd80 \ud45c\uc900\uc2dc<\/li><li>\ucf5c \uc9c0\uc6d0: \uc6d4\uc694\uc77c-\uae08\uc694\uc77c \uc624\ud6c4 6\uc2dc-\uc624\uc804 2\uc2dc \uc911\ubd80 \ud45c\uc900\uc2dc \ubc0f \uc8fc\ub9d0<\/li><li>\ucc44\ud305 \uc9c0\uc6d0: \uc6d4\uc694\uc77c-\uae08\uc694\uc77c \uc624\uc804 2\uc2dc-\uc624\ud6c4 6\uc2dc \uc911\ubd80 \uc2dc\uac04<\/li><\/ul><p>\uc9c0\uc6d0 \uc5f0\ub77d\ucc98 \ubc0f \ub9ac\uc18c\uc2a4\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p><ul><li>\uace0\uac1d \ud3ec\ud138: <a href=\"https:\/\/help.lightspeedsystems.com\/\">https:\/\/help.lightspeedsystems.com<\/a><\/li><li>\uc815\uae30 \uc9c0\uc6d0 \uc2dc\uac04\uc740 1.800.444.9267\ub85c \ubb38\uc758\ud558\uc138\uc694.<\/li><li>\uae34\uae09 \uadfc\ubb34\uc2dc\uac04 \uc678 \uc9c0\uc6d0\uc740 (800) 444-9267\ub85c \uc804\ud654\ud558\uc5ec \uae34\uae09 \uc9c0\uc6d0\uc744 \uc120\ud0dd\ud558\uba74 \ub429\ub2c8\ub2e4. \uae30\uc220\uc790\uac00 \uc804\ud654\ub97c \ubc1b\uc9c0 \uc54a\uc73c\uba74 \uc870\uc9c1 \uc774\ub984, \uc804\ud654\ubc88\ud638, \uc5f0\ub77d\ucc98 \uc815\ubcf4\uc640 \ubb38\uc81c \uc124\uba85\uc744 \ub0a8\uaca8\uc8fc\uc138\uc694. \uae30\uc220\uc790\uac00 60\ubd84 \uc774\ub0b4\uc5d0 \uc804\ud654\ub97c \ub3cc\ub824\uc904 \uac83\uc785\ub2c8\ub2e4.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-325cf8b elementor-widget elementor-widget-heading\" data-id=\"325cf8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\uc804 \uc138\uacc4 \uc9c0\uc6d0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3f185 elementor-widget elementor-widget-text-editor\" data-id=\"fc3f185\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\uc544\uba54\ub9ac\uce74: 1.800.444.9267<\/p><p>EMEIA: 01277 240 640<\/p><p>\uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591: +61 2 8310 8686<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Services \/ SLA Lightspeed Systems provides hosted services including mobile device management, web filtering, app analytics, and classroom management for schools. Availability and Back-up Lightspeed Systems services are available at [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","footnotes":""},"class_list":["post-22152","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service-level Agreement (SLA) - Lightspeed Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lightspeedsystems.com\/ko\/service-level-agreement\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service-level Agreement (SLA)\" \/>\n<meta property=\"og:description\" content=\"Services \/ SLA Lightspeed Systems provides hosted services including mobile device management, web filtering, app analytics, and classroom management for schools. 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