{"id":21776,"date":"2020-08-14T04:00:00","date_gmt":"2020-08-14T04:00:00","guid":{"rendered":"https:\/\/www.lightspeedsystems.com\/resources\/case-studies\/dallastown-area-school-district-switches-from-iboss-to-lightspeed-filter-for-better-filtering-reporting-and-functionality\/"},"modified":"2025-05-30T06:39:49","modified_gmt":"2025-05-30T10:39:49","slug":"dallastown-area-school-district-switches-from-iboss-to-lightspeed-filter-for-better-filtering-reporting-and-functionality","status":"publish","type":"case-study","link":"https:\/\/www.lightspeedsystems.com\/zh\/resources\/case-studies\/dallastown-area-school-district-switches-from-iboss-to-lightspeed-filter-for-better-filtering-reporting-and-functionality\/","title":{"rendered":"\u8fbe\u62c9\u65af\u6566\u5730\u533a\u5b66\u533a\u4ece iBoss \u8f6c\u5411 Lightspeed Filter\u2122\uff0c\u4ee5\u5b9e\u73b0\u66f4\u597d\u7684\u8fc7\u6ee4\u3001\u62a5\u544a\u548c\u529f\u80fd"},"content":{"rendered":"
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When Dallastown Area School District<\/a> decided to initiate a 1:1 program, John Lenhart, Systems Administrator, had a few simple, but critical requirements: The devices needed to be filtered just as effectively off campus as they were on campus, he needed comprehensive reports of what his students were looking at online, and websites needed to be filtered without blocking educational content. When Dallastown purchased iBoss as their 1:1 filter, Lenhart quickly learned that not all filters operate as they\u2019re marketed. Fortunately, Dallastown was able to switch to a more powerful, reliable solution: Lightspeed Filter\u2122.<\/a><\/p>\n

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\nThe Challenge: Consistent Web Filtering Devices And Operating Systems
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Dallastown Area School District serves 6,400 students and 734 employees across two townships in Pennsylvania. Their 1:1 initiative includes 7,500+ devices, and is a mix of Chromebooks and Windows laptops, which meant that their web filter needed to be a multi-OS solution with solid reporting and powerful mobile filtering.<\/p>\n

At the time, Dallastown had an inline filter, but it couldn\u2019t keep up with the district\u2019s technology needs. \u201cIt just wasn\u2019t performing as well,\u201d said Lenhart. \u201cThe reports were slow to load, we\u2019d have to call support every time we needed a report fast, and it just wasn\u2019t scalable for our 1:1, so we started looking at some cloud-based options.\u201d<\/p>\n

In their search for a filter that would support their 1:1 program, Dallastown found iBoss, a competing filter that had recently released a cloud-based option and claimed to handle the robust reporting and off campus filtering that Lenhart was looking for. Lenhart was sold, and iBoss became the filtering solution for Dallastown\u2019s 1:1 program.<\/p>\n

Immediately, the district began experiencing issues with the filter. \u201cIt was absolutely terrible, it didn\u2019t work at all, there were problems from the start that never went away.\u201d says Lenhart.<\/p>\n

Aside from being unable to provide the reporting that was promised, the iBoss filter began blocking nearly every site students went to. This led to frustrated kids, teachers, and administrators, and resulted in an overwhelming amount of support tickets for the district IT team. \u201ciBoss would block everything, whether it needed to or not,\u201d says Lenhart. \u201cThe iBoss agent required constant authentication, and they would get pop-ups all the time saying \u2018iBoss can\u2019t authenticate\u2019 which meant they were stuck without internet.\u201d He adds, \u201cA lot of the time it would close a student\u2019s browser, and they would lose their work. It was infuriating for them.\u201d<\/p>\n

Dallastown has 7 staff members in their technology department, which is more than most districts, but the extra hands on deck weren\u2019t much help when the team was constantly talking to support. \u201cWith iBoss we were dealing with issues almost every day,\u201d Lenhart notes. \u201cWe never had a functional product with them, we were constantly on the phone with support for something and it was just bad all around.\u201d<\/p>\n

After several months of back and forth, iBoss agreed to release Dallastown from their 3-year contract. \u201cI just wanted to get out of it, so they agreed to let me pay for one year even though we committed to three,\u201d Lenhart remarks. \u201cI knew Lightspeed Systems\u00ae<\/a> had a cloud filter available at that point, so I said well I\u2019m going to go to Lightspeed.\u201d<\/p>\n

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[iBoss] was absolutely terrible, it didn’t work at all, there were problems from the start that never went away.<\/p>\n

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