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Lightspeed Alert™

Identify Students in Crisis for Proactive Student Safety

90-second Overview Video

Lightspeed Alert is an at-risk student identification solution that monitors and analyzes online activity for signs of self-harm, violence, and bullying. Students often confide in their devices in ways they may not be willing or able to in person. Looking for warning signs in online activity identifies students in need of help who might otherwise go unseen. By allowing staff to focus efforts on early intervention, Lightspeed Alert empowers schools to have proactive student safety measures.

  • Comprehensive coverage provides visibility into early warning signs. Our SmartAgentsTM and extended cloud integrations provide coverage across web browsers, social mediaYouTube, and Microsoft 365 and Google productivity apps.
  • Our patented AI technology identifies concerning online indicators and alerts designated staff. Alerts include relevant context with recent web searches and site history, enabling staff to quickly understand the situation and take action, providing proactive student safety.
  • An experienced human review team augments staff resources. Highly trained team members with backgrounds in law enforcement, mental health, and education work 24/7/365 to evaluate all alerts.

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Lightspeed Alert

Lightspeed Safety Specialists

With the mission of keeping your students and staff safe, on- and off-campus, our global team of Lightspeed Safety Specialists are available to monitor safety alerts 24/7/365. This human review team works seamlessly with our patented AI to detect early warning signs of sentiment and intent of violence, self-harm, and suicide. Our safety specialists have experience and backgrounds in education, law enforcement, and investigation, with additional training in threat assessment and suicide prevention.

74% of school shooting tragedies were predicated by online indicators that could have been identified by Lightspeed Alert and Safety Specialists.

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Detect and escalate warning signs in three steps

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Sophisticated AI Scan for Warning Signs

AI technology scans online documents and desktop applications for concerning student behavior on school devices and sends alerts to designated safety staff and Lightspeed Safety Specialists.

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Safety Specialists Conduct Threat Assessment

Our 24/7/365 in-house team of highly-trained safety specialists evaluate all alerts to identify those
that indicate a potential critical event.

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Escalation Reponse

If an alert is determined to be critical, safety specialists escalate to a custom escalation list, allowing for early intervention.

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Get visibility into warning signs you wouldn't otherwise see

Device and integration level scanning provides the widest range of insight, while sophisticated AI separates signal from noise.

View student timelines and web histories for providing context

Empower staff with the information needed to make quick decisions and provide necessary support by seeing the full context around any alert.

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Desktop and phone Tip Line app screenshots. School Tip Lines.

Improve safety and student support through community engagement

Every school community member can help maintain a safe environment. Lightspeed Tip Line enables districts to prevent safety threats and support students through an anonymous reporting channel for students, teachers, staff, and parents.

According to an article published by NPR, schools in 23 states have established anonymous tip lines serving more than five million students in grades six through 12.

Manage cases and logs

Coordinate across staff members to ensure alerts receive follow up as needed and the right people are informed.

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Monitor images for explicit content

Lightspeed Alert agents can scan images for violence, weapons, nudity/CSAM, and explicit content so that districts have all the documentation they need to keep students safe. Image auditing reports provide detailed information on image viewing and access, ensuring district leaders feel confident knowing sensitive images are protected and secure.

Responsible & Ethical by Design

  • Artificial Intelligence and machine learning allow rapid, accurate risk assessment and notification
  • AI removes human bias while diverse governance and review teams eliminate AI bias
  • Automated alerts are sent only when a risk is identified, only to district-designated personnel, and only with the minimum information necessary to quickly mitigate that risk
  • All of our practices, including use of AI, comply with all applicable laws and adhere to our strict data privacy and security practices including compliance with FERPA, CCPA, GDPR, COPPA and social media platform agreements

Will human review continue to monitor alerts outside of my Alert schedule hours?

No, Alert must be operating (monitoring and alerting on activity) for the human review service to see the cases and perform their work.

Will human review continue to monitor alerts if I hold email notifications?

Yes! If Alert is operating but auto emails are on hold, Lightspeed Safety Specialists will still receive and review all alerts.

Can I edit and/or delete my Escalation list contacts?

Yes. To make changes to Escalation list contacts, navigate in Lightspeed Filter to Settings: Alert, then Click here under Software Configuration. Next, under Configurations, choose Human Review. From here you can add, delete, edit Escalation contacts. Once you have completed your revisions, press Update to save your changes.

Lightspeed Alert™

A holistic approach to student safety with alerts for self-harm, bullying, and school violence.

Comprehensive protection

Get critical alerts across the internet—social media, online docs and images, email, YouTube, apps, browsers, search engines, and more—no matter where devices are used.

In-house human review

Lightspeed Alert includes an in-house team of trained reviewers 24/7/365, while competitors outsource their human review team to contractors without further training.

Integration with Microsoft

Partnered with Microsoft Education, Lightspeed Alert is able to integrate seamlessly with the Microsoft suite, including Microsoft® Teams.

Customization

Set alerts and notifications based on school, class, or user.

Flexible policy management

Quickly locate and manage group policies with quick search functionality, sophisticated breadcrumb navigation, and granular group filtering with Lightspeed SmartPolicy™ technology.

Fast roster syncing

Simultaneously sync any combination of student information systems (SIS) and directory services to one centralized place with Lightspeed SmartSync™ technology.

Tech & learning badges

Winner in Tech & Learning's Awards of Excellence

Lightspeed Alert™ was one of three Lightspeed products to win Best of Show at the 2022 International Society for Technology (ISTE) edtech conference. Tech and Learning recently recognized Lightspeed Alert and Lightspeed Filter with the Award of Excellence in the Best of 2021 Primary Education and Secondary Education categories.