In one of the top 50 largest school districts in the US, a student safety review recently led to a critical intervention after a distressing online activity flagged a student in crisis.
A student’s late-night message—typed into an online document on the student’s district-provided device—triggered an immediate Alert: “I feel so hopeless maybe I should’ve told my therapist I want to die.” Moments later, the student searched “Wikipedia suicide methods.” Lightspeed’s advanced AI flagged both actions, and within minutes, a trained Student Safety Specialist reviewing alerts overnight recognized the threat and escalated it to the district’s safety team, contacting the local school police.
Local school police were dispatched to the student’s home, where she confided in both the officer and her parent that she was planning to harm herself. Because the signs were caught early, she received emergency mental health care.
This is the power of real-time visibility—when AI catches what matters, and trained professionals are ready to act before it’s too late.
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